Frequently Asked Questions

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1. How do I get my patterns?

You will be sent an email with an attachment, which you can then open and print yourself, you will have 48 hours to download it. Note: You can download Adobe Reader for free.To download Adobe reader please click here

2.How long does it take to get my pattern?

They are sent immediately. If you do not receive them please check your spam folder.

3. What if I don't receive my pattern?

IPlease leave 24hrs.
If you still have not received them after the times above please email us on

4. What if I have a problem with a pattern?
You can visit the corrections section here here or email us on we will get back to you as quickly as we can.

5. Do you accept cheques?
Paypal only
Note: You do not need to have an account with paypal to use their system to pay via credit card.

7. How do I become a tester?
Please see the testers link above

8. Can I sell the items I made from your patterns?
You can sell any items made from our patterns, but not the patterns themselves The only restriction of this is those who plan to mass produce items from our patterns are not allowed to sell their finished projects.

9. Can I copy, or pass on the pattern?
No. ShiFio's Patterns are protected by intellectual and copyright law. The patterns & photographs cannot be reproduced or re-sold without prior consent of the publisher & author. No re-sale rights come with these patterns. Please remember we are not a big company

10. How do I sign up for the newsletter?
When you buy a pattern from us your details are automatically added to our newsletter list. If you wish to have your details removed please email us

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